Knowledge base
Everything you need to integrate a SIP trunk, order routes, manage billing, and tune ASR on non-cli.site.
Getting Started
How to order a SIP trunk on non-cli.site
3 minStep-by-step: sign up, top up in USDT, pick a route, and receive instant credentials.
Non-CLI vs CLI routes: what's the difference?
3 minWhen to use each route type, how pricing differs, and what shows up on the recipient's screen.
Inbound DIDs — do we offer them?
2 minWhere inbound numbers fit (and don't) in the non-cli.site product, with alternatives.
Integration
How to integrate a SIP trunk with Asterisk
5 minWorking pjsip.conf and extensions.conf for non-cli.site trunks, with non-CLI and CLI examples.
How to integrate a SIP trunk with FreeSWITCH
4 minGateway XML and dialplan for non-cli.site termination with optional CLI override.
Supported codecs, ports, and IP authentication
2 minNetwork requirements for connecting to sip.non-cli.site and which codecs we negotiate.
How to set custom caller ID (and stay legal)
4 minWhen CLI override is allowed, how to set it in your softswitch, and what STIR/SHAKEN does to unattested calls.
Dialing format — when to use E.164, plus, or 00
2 minWhy some destinations fail with a leading + and how to normalize numbers before sending to the trunk.
IP whitelist vs registration auth — which to pick
2 minTrade-offs between IP-based auth and username/password registration on your trunk.
Enabling TLS signaling and SRTP media encryption
3 minHow to encrypt SIP and RTP between your softswitch and non-cli.site.
Billing
Billing, increments, and how minutes are counted
3 minHow non-cli.site bills calls, what 60/6 means, and how to read your CDR.
How to cancel a pending deposit and start a new one
1 minIf you change your mind on a deposit amount before sending USDT, cancel it and create a fresh one.
USDT deposits — networks, fees, and confirmation times
2 minTRC20 vs ERC20 vs BEP20, what each costs, and how long until your balance updates.
Operations
Improving ASR and ACD on non-CLI traffic
4 minPractical tweaks — codec choice, prefix targeting, off-peak dialing — to lift answer rates.
Fixing NAT and one-way audio issues
3 minThe most common production issue with self-hosted SIP — diagnosed and fixed in five minutes.
Concurrent calls (CPS) and how to scale
2 minWhat the CPS limit means, how to request more, and what happens when you hit it.
Reading CDRs and monitoring traffic in real time
3 minWhere to find call detail records, what each field means, and how to spot problems early.