Quick definition
- CLI route — your caller ID is delivered to the destination intact. The recipient sees the number you set in the
From/ PAI headers. - Non-CLI route — caller ID is stripped or randomized somewhere along the path. The call still completes; the recipient sees a random local number, a short code, or "Unknown".
When to use which
| Scenario | Route |
|---|---|
| Branded outbound, 2FA codes, dispatch | CLI |
| High-volume outbound where answer rate matters more than identity | Non-CLI |
| Markets that block foreign CLI (many African and Asian destinations) | Non-CLI |
| Pen-testing with authorized scope | CLI |
Pricing
CLI routes are ~1.5× the price of non-CLI for the same destination. Caller-ID delivery requires clean upstream interconnects with operators that honor PAI, and those interconnects cost more.
Browse current rates: Routes (non-CLI) or CLI Routes.
Can I switch later?
Yes. You can order both trunk types on the same account and route per-campaign in your softswitch.