Codecs
- g711 ulaw / alaw — recommended, best quality, ~80 kbps/leg
- g729 — supported, ~30 kbps/leg, slight quality loss
- opus — supported on CLI tier, negotiated when both sides offer it
No transcoding fees; we pass codecs end-to-end where the destination supports them.
Ports and protocols
- SIP signaling: UDP/TCP 5060 (TLS 5061 on request)
- RTP media: UDP 10000–20000
- Outbound from your softswitch must reach
sip.non-cli.siteon the SIP port and the destination IPs on RTP
Authentication
Two modes — pick one per trunk:
- Username + password (default). Works from any IP, registration-based.
- IP ACL. Lock the trunk to one or more static IPs; skips registration. Faster failover, no password to leak. Request via support.
TLS / SRTP
Available on CLI tier and on request for non-CLI. Adds ~10% to the per-minute rate due to the extra processing on our SBCs.